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A major challenge for investors in the multifamily space is access to consistent deal flow. While the internet makes it easy for us to search for available properties, smart investors know that properties posted online are there because no one else wanted them.
Most of these properties have been marketed directly to interested buyers that ultimately passed on the deal. Let’s face it, online listings are where deals go to die. You can keep reading to discover Everything You Need to Know About Finding Deals below OR you can click the button below to download the ebook! It's a short read with lots of tools to help you on your multifamily journey.
CRE brokers make it their business to find deals. The good ones send postcards and letters to apartment building owners and build the relationship years before an owner wants to sell. They network extensively and beat the pavement to get listings and buyers.
For example, a Marcus & Millichap broker is offering to do an informal “appraisal” of my buildings to assess what they’re worth. All he’s asking for is the financials to do so, no strings attached. Smart. We get to know each other and maybe start to trust each other. He may gain a listing down the road, or I may be one of his buyers.
Unfortunately, most brokers are not that good. But the few that are that good are worth their weight in gold. I remember when I was marketing for deals in Texas after taking my first apartment building boot camp.
While I did send out letters (a lot of work, and I didn’t get a single deal out of several months of marketing!), I focused heavily on cold-calling CRE brokers. Over several weeks of this, I noticed that a few brokers actually took me seriously and had deals on a more regular basis and communicated frequently, while most did none of these things.
I found one broker in particular who fed me deals almost on a weekly basis. Focus your efforts on finding just two to three brokers who are prolific deal-makers and who take you seriously, and you are set for the rest of your real estate investing career.
I go on www.LoopNet.com (it’s free to create an account), and then I search for the kind of buildings I want to buy. I create a spreadsheet and capture the contact info of each of the CRE brokers who have listings. After doing several, I see some brokers over and over again, and I track how many listings a broker has. The more listings, the better.
Once you have the list of brokers it’s time to call them. But I discovered that you have to approach brokers in the right way. Otherwise they'll either not return your phone calls or ask you for a proof-of-funds so you go away. When I first got into multi-family, I'd get onto the phone and I’d say “Hi Mr. Broker, I’m a real estate investor and am looking for apartments to purchase. Could you please send me any active listings you have?”
They all told me the same thing … “Sure, Michael, send me your proof of funds, and then we'll send you some properties.” Of course I didn’t have any “proof of funds” and so I was stuck. Today I know that this was the brokers' polite way of saying, “Get the heck out of here” because they see you as a newbie and aren't taking you seriously.
But I finally cracked the code. The solution was to use the right script when calling brokers.
And these unlisted deals are where all the magic happens. Because for a broker, it's way easier and way less hassle to just call up someone they know is legit and get the ball rolling. And so almost all of the best deals never even make it to an official listing.
That's the power of this simple credibility script. It gives you priority access to the best opportunities. So, you ready for the script?
Here it is…
“I work with a group of high net worth individuals and we would like to expand into the Atlanta market. We already have property management company XYZ on board and are continuing to build our team locally. We’re looking for deals in the $1M to $2.5M range with at least an 8% cap rate, and we would consider light to medium renovations but no re-positions … is there anything you have in your pipeline that you can send over for me to review?”
Here’s what you’ve done:
- You addressed the money part because you say you’re working with high net worth individuals.
- You addressed the experience part because you’re working with a property management company and you say you’re “expanding”, implying that you already have experience.
- You’re using the right language like “cap rate” and “re-position” which is lingo for “really big renovation”.
In order to use this script with confidence, you’ll have to do two things:
TASK #1: EDUCATE YOURSELF
Of course, in order to know the meaning of words like “cap rate” and to sound like you know what you’re talking about, you’ll need to educate yourself. To get you started, explore the resources on my YouTube channel, listen to The Apartment Building Investing Podcast, and when you’re ready, invest in The Ultimate Guide to Buying Apartment Buildings with Private Money, my online course that walks you through the process of doing your first multifamily deal.
TASK #2: BUILD YOUR TEAM
Focus on recruiting an experienced property manager and lender. To help you build your team, check out my video blog, How to Build Your Commercial Real Estate Team and Get Your First Deal Both of these tasks are easy to do within just 30 days. You don’t need 5-10 years of single family house investing to appear experienced and confident. Now, let me show you just what can happen when you use this script.
You might also want to read: How to Build Your Commercial Real Estate Team and Get Your First Deal
The fact is.. magic happens when you use this script!
Anthony Metzger had never done any kind of real estate investing before (he was a winemaker!).
Fortunately, he heard me on the podcast and I was able to convince him to skip the single family house investing entirely and get right into multifamily.
He invested in my online course, built his team and started calling brokers. They took him seriously and never asked him for proof of funds.
In fact, he was awarded an $11M deal (218 units in Little Rock, AR) and he brought it to us via the Deal Desk. We partnered, raised all the money for it, and closed it. Anthony’s share of the acquisition fee was $20K and he used those proceeds to buy and donate a cow in our name through Heifer International.
Anyway, my point is that he was never asked for proof of funds. The broker just assumed he was an experienced investor.
That's why this script is so great…
As is the case with many things in life, you only have one chance to make a first impression.
This section provides some guidance about how to make the right kind of impression so that brokers not only take you seriously but they call you with off-market deals before anyone else.
You also might want to read: How to Find Off-Market Deals
TIP #1: APPEAR PROFESSIONAL
One of the first things a broker will do after they get off the first call with you is to check out your web site. If you don’t have one, or worse, it stinks, well …you know what kind of impression that makes, right?
So Tip # 1 is to have a great looking website.
Create one yourself or have our friends at Apartment Investor Pro do it for you fast and affordably.
TIP #2: SOLVE PROBLEMS FOR BROKERS
Don’t approach brokers expecting to get something for nothing.
If you want them to email YOU when they come across an off-market deal, you’ve got to provide value.
TIP #3: PROVIDE TIMELY FEEDBACK ON DEALS
To build strong relationships with brokers, ask them what they need. They’re looking for a good inspector? Connect them with one! You’ve found a useful market report? Share it!
Give, and you will receive off-market deals. Another way to show brokers that you are a professional is to give them feedback on marketing packages within 24 hours of receiving a deal from them.
This means you have to get fast at analyzing a deal. But it’s not enough to just answer the question, “Is it a deal or not?” (Because 99% of deals are not based on the asking price!)
The real question to answer is, “What is the MOST I would pay for this, and why?” That is what is most helpful to the broker.
Using my deal analyzer spreadsheet, I’ve gotten my first analysis down from 4 hours to about 15 minutes — very useful.
This kind of responsiveness sets you apart from the vast majority of real estate syndicators.
The next question is, how do you analyze a deal that fast? Use the most popular apartment building analysis tool on the planet, the Syndicated Deal Analyzer, to evaluate a deal in minutes.
You might also want to read: How to Make an Offer on a Multifamily Deal in 10 Minutes
Therefore, you have to get good at communicating your rationale (i.e. how you “underwrote” the deal to arrive at your offer price) to both the broker and the seller, without the luxury of doing so in person. If they can follow your underwriting process then you have a better chance at getting agreement on your offer price.
A great way to do this is email the broker and/or seller a video recording of your analysis and assumptions. I use a free program called Loom which lets me do a video capture of all or part of my screen.
It’s an easy way to create a personal approach to connect with the broker. The video analysis adds a certain level of professionalism which will set you apart from other buyers.
You may also want to read: Use Video to Provide Feedback to the Broker
TIP #5: ASSURE THE BROKER THEY'LL GET PAID
Brokers want to know they’re going to get their cash money when they put a deal under contract.
Reassure them by demonstrating that you’re serious, you’re educated, and you’ve got a strong team and investors behind you.
For a little extra incentive, consider paying the broker an additional 1% fee. As Robert Kiyosaki says, you have to BE before you can HAVE, so try BEING generous first and see if it leads to off-market deals!
Spending time with people is the only way to build the kind of relationship that leads to off-market deals.
Michael Becker has a whopping 6K multifamily units, and he attributes his success to constant networking.
TIP #7: HOP ON A PLANE BEFORE YOU HAVE A DEAL UNDER CONTRACT
Conventional wisdom tells us to wait until we have a deal under contract before we spend our money on airline tickets.
But I’ve observed that the syndicators who break this rule build relationships with brokers more quickly—and that leads to off-market deals.
To be clear, I’m not recommending that you go in blind. Do the up front work first, and plan your trip in advance.
Spend one or two days in the market. Schedule meetups with multiple brokers. Spend time with your property manager. Tour several properties.
This face-to-face contact accelerates the relationship-building process. And that translates to off-market deals.
You may also want to read: Insider Tip: How To Do Your First Deal Faster
TIP #8: DO WHAT YOU SAY
You can tell a lot about a person’s character based on their follow-through.
Brokers want to do business with sponsors they can count on, so if you say you’re going to do something—DO IT.
If you promise to send an email by 5pm on Friday, send the email by 5pm on Friday. It seems obvious, but you’d be surprised how much you can differentiate yourself by being a man or woman of your word.
TIP #9: BE PERSISTENT AND CONSISTENT
Brokers are busy, and they aren’t always going to return your calls or emails. It’s your job to stay in contact with them on a regular basis.
Check in and see what off-market deals they have. Provide value. Come up with reasons to stay in touch.
Brokers won’t know you’re serious unless you show it by connecting with them consistently.
TIP #10 PARTNER WITH A SENIOR OPERATOR
If this is your first rodeo, it’s smart to partner with a more experienced operator.
A joint venture of this kind is a shortcut to credibility, and it puts you in a much stronger position with brokers.
The kind of position that leads to off-market deals. At Nighthawk Equity, the investing arm of the Michael Blank organization, we partner with aspiring syndicators on their first multifamily deals.
To date, we have helped new sponsors close nine deals for a total of 1,100 units across the US through our Deal Maker’s Mastermind.
Oftentimes, you don’t just get the deal back but you get better terms because now the seller is more motivated to sell! So always track your lost deals and stay in touch with your brokers!
You may also want to read: Get Off-Market Deals By Tracking Lost Ones
A great throwaway market is a market that's actually close to where you live because, typically you will not be buying properties where you live.
The advantage of that is that you can call brokers and visit properties without having to hop on a plane, without fear of making a bad first impression or appearing as a newbie. And if you do appear as a newbie?
Just move on to the next broker and continue to hone your skills and build confidence. This is key because people will react to you based on how confident you appear.
FINAL THOUGHTS ON FINDING DEALS
The bottom line is this: if you want to find off-market deals you have to put in the work.
Educate yourself, whether it be taking a course, reading books, or attending seminars. Learn the language and basic financial concepts.
In fact, one of the best things you can do is learn how to analyze apartment building deals. The more you do, the less you sound like a newbie, and the higher your confidence grows.
Build strong relationships with brokers, earn their trust, and before you know it, you’ll be on the receiving end of quality off-market multifamily deals!